December 8, 2009
There’s one thing that this site and The Rookie Manager have in common:
We detest bad customer experience.
While here at Rookie we just rant and discourage customers from ever using the services of the offending companies, Mark Kaigwa and the team at Gotissuez.com take it a step further:
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December 7, 2009
I’m not an authority on matters marketing, but this last Saturday I discovered the biggest reason why Zain is a distant second to Safaricom at the moment. Poor marketing.
The typical customer doesn’t know half the services Zain has, and in my opinion if you’re selling a retail product, you should sing about it till your [...]
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