Wealth at the Bottom

September 25, 2009

I’m no expert in matters of  investing at the bottom of the pyramid, but looking at the statistics below, it seems like a no brainer to me.
Half  the world ( 3 billion people) live on less than $2.5 a day.
80% of all humanity lives on less than $10 a day.
20% of the richest people account [...]

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Amazon Vs Nakumatt: Customer Care Case Study

August 24, 2009

I will preach customer care till the kingdom come. Reason being, Kenyan businesses have a way of treating customers as a necessary evil, to be exploited and thrown into the trash can at the earliest opportunity.

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KPLC/KENGEN, Some Suggestions To Reduce Utility

August 12, 2009

This is a cross post from Kaboro (thanks for letting me post). Thought it was  a good read. KPLC are you listening?

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You’ll Never be Ready…

August 10, 2009

…to walk out of employment.
This post will be more personal than the previous ones  because I feel the need to share a journey I have been and still am walking.
When is the best time to walk out of employment?

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Angel Financing in Kenya

July 31, 2009

Darius asked me how the Kenyan scene was in terms of Angel financing.
According to Wiki, an Angel Investor is is an affluent individual who provides capital for a business start-up, usually in exchange for convertible debt orownership equity.

Well, opportunities for an Angel to invest are boundless, the question is if the investors are available in Kenya.

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Owning a Business – The Management Model

July 28, 2009

It is fair to say not all of us are created entrepreneurs. Some (most) of us are better off managing other people’s businesses and the thought of the responsibility and stress in running our own businesses isn’t worth it at all.
Other than stocks, how can these people make their money work for them?

There are many [...]

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customer care, is it that hard really? (case study)

July 23, 2009

Pic courtesy of Flickr
If you are a mass customer you had better get used to queues and congestion. Whether it is in retail, banking, telephony or travel: you will often be treated no better than cattle. You will stand around in long lines for hours, or hang on incessantly for an operator; you will sit [...]

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Consistency is Key

July 8, 2009

I’m indeed honoured to have the first guest post on here by Kaboro. Enjoy!

Kenyan’s are a peculiar lot. This was said by Michael Joseph, CEO Safaricom, and his words have now been (in) famously entered into the annals of Kenya’s favorite statement history. Now, to put it into context; Kencell vs. Safaricom, tarrif battles circa [...]

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why do business?

June 30, 2009

This question in the Kenyan context will generate no brainer answers such as,
’so I’m no longer employed’,
‘to make a little cash on the side’
‘well, my neighbour opened a clothes exhibition and he just bought a new car, he must be doing well, that’s where the money is!”
If you look at Wall Street (which for a [...]

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